Information We Collect
We collect personal information about you when you use the Platform. The information we collect includes:
• Information you provide to us: This includes information you provide when you create an account on the Platform, post a product listing, communicate with other users, or contact our customer support. This information may include your name, email address, phone number, and payment information.
• Information we collect automatically: We collect information about your use of the Platform, including your IP address, device type, browser type, and operating system. We also collect information about how you interact with the Platform, such as the pages you visit and the features you use.
• Information we receive from third parties: We may receive information about you from third-party sources, such as social media platforms, if you choose to link your social media account to your SellMyCell account.
Use of Your Information
We use your personal information to provide and improve the Platform, to communicate with you about your account, and to facilitate transactions between buyers and sellers on the Platform. Specifically, we use your information for the following purposes:
• To create and manage your account on the Platform
• To verify your identity and authenticate your account
• To provide customer support and respond to your inquiries
• To process transactions between buyers and sellers on the Platform
• To send you marketing communications and other information about our services, unless you opt-out
• To enforce our policies and comply with legal obligations
Sharing of Your Information
We share your personal information with third-party service providers who help us operate the Platform, such as payment processors and shipping companies. We also share your information with other users of the Platform in connection with transactions you initiate on the Platform.
In addition, we may share your information with law enforcement authorities, government officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure. We may also disclose your information if we believe it is necessary to prevent fraud or other illegal activity or to protect the safety and security of our users and our Platform.
You can manage your account settings and preferences on the Platform to control the information you provide to us and how we use it. You can also opt-out of receiving marketing communications from us at any time.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact information below.
From time to time, we may offer contests or other promotional activities on the Platform. Participation in these activities is voluntary, and you may be required to provide personal information to participate. We use this information to administer the activity and to contact you if you win.
We may provide you with promotional offers related to our services or products where you have indicated your consent for us to do so (to the extent that we are required to collect consent under Data Protection Laws). We may contact you by mail or email, phone and electronic notifications (where you have agreed to those methods of communication) to provide you with information on your requested service or product. You may change your marketing preferences at any time by contacting us as set out in section 14 below.
Legal Basis for Processing
We collect and process your personal information on the basis of the following legal grounds:
• Legitimate interests: We process your personal information to pursue our legitimate interests in providing and improving the Platform, communicating with you about your account, and facilitating transactions between buyers and sellers on the Platform.
• Compliance with a legal obligation: We may be required to process your personal information to comply with applicable laws, regulations, or legal obligations.
• Consent: We may collect and process your personal information based on your consent, where required by applicable laws.
Location of Processing
We process your personal information in India, where our servers and data centers are located. By using the Platform, you consent to the transfer of your personal information to India.
The Platform is not intended for use by minors under the age of 18. We do not knowingly collect personal information from minors, and if we become aware that we have inadvertently collected personal information from a minor, we will delete it.
Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We implement physical, technical, and administrative safeguards to maintain the confidentiality and integrity of your personal information. We also conduct periodic security assessments and reviews to ensure that our security practices are up-to-date.
Description of Rights
Subject to applicable laws, you may have the following rights with respect to your personal information:
• The right to access your personal information and request a copy of the personal information we hold about you.
• The right to request that we correct or update your personal information if it is inaccurate or incomplete.
• The right to request that we erase your personal information, subject to certain limitations under applicable laws.
• The right to object to the processing of your personal information or to restrict the use of your personal information, subject to certain limitations under applicable laws.
• The right to request that we provide your personal information to you in a structured, commonly used, and machine-readable format, or to transmit it directly to another controller, subject to certain limitations under applicable laws.
To exercise any of these rights, please contact us using the contact information below.